All manufacturers’ warranties will be the first recourse for any problem. If there is no manufacturer’s warranty we will try to meet your needs in every way. If you feel you need to return a product please contact us within 14 days of shipment for instructions as many of our products are quite heavy and require truck shipment.

Since we ship to you at no charge we require any return shipments to be made prepaid by you. When the return product is received in salable condition, we will refund your purchase price.

 
For additional assistance, please contact us directly:

Attn: Customer Service Dept.
OutdoorRoomLiving.Com, LLC
2215 Tierra Verde Rd.
Vista, CA 92084

Email: info@outdoorroomliving.com